PATIENTS WHO HAVE NOT ARRIVED WITHIN 15 MINUTES OF THEIR SCHEDULED APPOINTMENT TIME WILL BE RESCHEDULED.
New Patients: We value information provided by the caretakers of the children we serve. It helps us to accurately understand the problems at hand and arrive at a correct diagnosis. Therefore, we ask that the parent or guardian complete all questionnaires and forms in their entirety.
Follow-up Appointments: Your follow-up appointment, if needed, will be offered at the completion of your visit and will be scheduled with either Dr. Ghali or the Pediatric Nurse Practitioner.
Urgent Appointments: We make every attempt to see patients at their scheduled appointment time. If your child needs an urgent appointment, it must be scheduled through the nurse. Leave your message with the nurse or the front desk and the nurse will return your call. We will make every effort to accommodate true emergency patients; however, we do not have the capacity to see walk-in patients. Please call ahead so that we can accommodate you appropriately.
Cancellations: We understand that there are times when it will be necessary for you to cancel or reschedule your appointment. In order to accommodate all patients, we ask that you provide the office with at least a 24-hour notice of any necessary changes. There will be a charge of $35.00 for missed appointments without prior cancellation. You may leave a message after office hours.